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Shipping Policy

At IZZI SWEETS, we offer fast and reliable delivery within Grande Prairie, Alberta, ensuring your treats arrive fresh and delicious.
 

Processing & Delivery Times:

  • Order Processing: 1-2 business days

  • Local Delivery: Estimated 1-3 business days after processing

  • Delivery Days: Monday – Saturday (No deliveries on Sundays & holidays)
     

Shipping Fees:

  • Local Delivery (Grande Prairie, AB): Flat rate of $X.XX or Free for orders over $XX (Adjust as needed)

  • Orders placed after X:XX PM will be processed the next business day
     

Order Tracking & Notifications:

Once your order is ready for delivery, you will receive a confirmation email or text with tracking details (if applicable).
 

Delivery Guidelines:

  • Please ensure your shipping address is correct at checkout, as we are not responsible for orders shipped to incorrect addresses.

  • If delivery is unsuccessful due to an incorrect address or no one being available to receive the package, we will attempt one re-delivery. Additional delivery attempts may incur extra charges.

  • If you experience any delays, please check your tracking details or contact us at izziholdingsltd@gmail.com.
     

Weather & Unforeseen Delays:

While we do our best to meet estimated delivery times, we are not responsible for delays due to weather, courier issues, or other unforeseen circumstances.
 

For any shipping-related inquiries, please reach out to us at izziholdingsltd@gmail.com.

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